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Why Don't They Want What I Want? The 3 Things It Takes to Turn No to Yes

Join us for a 90 minute audio conference as Rick Maurer discusses the three levels of resistance. You will learn how to use these levels to find out exactly why a "problem" customer is so hard to reach -- or why you are never able to get in the door with a potential client. A quick tool will help you pinpoint where you need to sharpen your focus. You will also learn how to improve their performance in all three levels .

 

Learning Outcomes

  1. Ability to quickly identify the three major reasons why people either support or resist what we're trying to sell
  2. How to turn resistance into enthusiastic support
  3. How to turn strangers into customers

Who Should Attend?

  • Sales Managers
  • Sales Associates

Presented By

Rick Maurer

Rick Maurer is author of Why Don't You Want What I Want?, Beyond the Wall of Resistance and other books on turning opposition into support. He is an advisor to organizations on ways to build support for their ideas. He has worked with leaders in organizations such as Lockheed Martin, AOL, Verizon, Rohm & Haas, many federal agencies and associations.

Click Here to Register

CD Only - $199*

*All CD orders will be assessed a $20 Shipping & Handling Fee for CD and Conference Materials.

Questions About this AudioConference CD? Call 1-800-431-7571

 



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Continuing Education

This is a CEU presentation. Earn 0.15 CEU credits for attending. For a list of organizations accepting this CEU, please visit http://www.iacet.org/
content/accepting
-ceus.html. For information on obtaining the CEU click here